Published in December 2018, This Strategic Framework developed by ACIL Allen for the Australian Energy Consumers Association will help decision-makers – in government, regulatory bodies and industry – understand what will work:
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- It identifies the range of actions that households can take to manage their energy bills
- It details where households have similar needs and constraints, and groups them according to how they receive and act on information and assistance measures
- And it recommends initiatives and tools that will be of most value to those consumers, and alerting decision-makers to where there is work underway.
